About Us

Correspondence Outsourcing – Professionalism That Drives Your Business

At BackOffice Outsourcing Sp. z o.o., we provide end-to-end handling of business correspondence – taking full responsibility for document generation, printing, enveloping, mailing, archiving, and traceability. We manage operational flows so you can focus on growth.

Why choose us?

  • Security & Compliance: GDPR-compliant, ISO 27001 certified, and aligned with industry standards – your customer data is safe with us.
  • Efficiency & Timeliness: We process tens of thousands of mailings monthly, ensuring dispatch within 24 hours of submission.
  • Cost Optimization: Reduced costs on printing, mailing, and labor thanks to automation and wholesale postage rates.
  • Transactional & Marketing Mail: Invoices, statements, notifications, promotional offers, surveys – managed in one centralized system.
  • Flexibility: Scalable solutions for businesses of all sizes, tailored to your operational structure.
  • Complete Visibility: Delivery tracking, confirmation logs, and access to full digital archives.

With our support, your teams are free from repetitive operational work. Focus on strategy while we handle the critical, routine, and regulated processes – with precision and care.

Contact us to discover how we can optimize your business correspondence.

Take the step toward operational excellence and document security – start today with BackOffice Outsourcing.

Our Mission, Values, and Operating Principles

Mission

At BackOffice Outsourcing Sp. z o.o., we are committed to delivering high-quality outsourcing services that improve the operational efficiency of our clients. Our goal is to be a strategic partner in providing professional support for administrative processes. We are characterized by our flexibility, continuous improvement in client service, and the ongoing development of a secure, scalable, and standards-compliant technological infrastructure.

Commitment

Our operations are based on open and collaborative dialogue with clients. We respond proactively to their needs and maintain constant communication. We promote a culture of mutual respect at all levels, actively listen, and work together to build effective solutions. Commitment means initiative, responsibility, and dedication in every professional relationship.

Advisory

Our support goes beyond service delivery. We advise, analyze, and implement improvements. We foster an organizational culture focused on creativity and innovation. Thanks to the knowledge and dedication of our team, we are prepared to face even the most complex operational challenges.

Vision

We are building a company that represents shared value for all stakeholders. Our ambition is for the BackOffice Outsourcing brand to be recognized as a symbol of quality, responsibility, and professionalism. In pursuing ambitious goals, we ensure sustainable growth for the company, its clients, and its employees.

Innovation

Every challenge is a stimulus for us to move forward. We apply modern solutions, invest in technology, and develop the skills of our team. We embrace change, new ideas, and growth opportunities to ensure our services are based on technological and organizational advantage.

Continuous Improvement

For us, development is a process guided by clearly defined goals, conscious actions, and measurable outcomes. We constantly refine our procedures, assess effectiveness, and introduce improvements. We measure success not by effort but by tangible results.

Transparency

Transparency, honesty, and openness to dialogue are at the heart of our relationships. We use client feedback to optimize our services and foster strong partnerships. We believe success is measured by the satisfaction and trust of those who rely on us.

Agility

Our processes are designed to ensure quick and flexible responses to client needs. We understand that responsiveness and reaction time directly impact operational efficiency and brand reputation. That is why agility and availability are fundamental priorities for our organization.

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