Cookie policy

Cookie Policy

This policy explains the use of cookies and similar technologies on backofficeoutsourcing.eu. Necessary mechanisms support the operation and security of the website. Optional tools that require consent are activated after you provide it. You can change or withdraw your choice through “Cookie settings”.

To facilitate the use of the Platform, BackOffice Outsourcing Sp. z o.o., as its owner (hereinafter: "Owner"), with its registered office at Al. United States 72/12, 04-036 Warszawa, NIP: PL1132867570, informs that it uses cookies and other technologies with similar functionality (hereinafter: "Cookies").

The Owner is the controller for purposes it determines. External service providers may also act as separate controllers under their own privacy policies and the scope of the service used.

What are cookies?

Cookies are small text files sent by a website to the user's browser. Their task is to facilitate the use of the website, improve its security and remember important information, e.g. previously entered data.

What types of cookies do we use?

  • Necessary- files required for the proper functioning of the website. Disabling them prevents you from using the Platform.
  • Statistical- allow you to analyze how the website is used in order to improve its functionality and structure.
  • Functional (experimental)- Provide better user experience. Rejecting these files may result in limited functionality of the website.
  • Marketing- enable personalization of content and matching offers based on the user's interests and activity.

How do we use cookies?

Cookies and similar technologies may store identifiers and browser preferences. When combined with information about website use, some identifiers may constitute personal data. The processing scope depends on the function used and the consent given. Data entered in forms is processed to handle your enquiry; details are set out below and on the GDPR page.

How to manage or delete cookies?

The way cookies are managed depends on the web browser used. Detailed instructions can be found in the tab Help or Settings of the given browser. It is possible to completely block cookies or selectively delete them.

Outsourcing calculator and usage reporting

Calculations are performed in the browser. No data is transferred to BackOffice Outsourcing until the user submits the form or separately consents to analytics.

Data submitted with an enquiry

After submission we process the company name, full name, position, email address, optional telephone number and company website, company size and location, preferred contact method, implementation timeframe, optional needs description, calculation inputs and result, audit answers, page language, referral and campaign parameters, and basic device and screen information. The purpose is to deliver the result, respond and prepare a quotation. The legal basis is taking steps at the data subject’s request before entering into a contract (Article 6(1)(b) GDPR).

Optional analytics

After separate consent we may record calculator events such as starting calculations, features used, audit completion and form submission, together with a pseudonymous session identifier and basic technical data. The analytical report does not link a full IP address to an email address. Consent may be withdrawn at any time.

Security and retention

Analytical data is retained for no more than 90 days. Enquiry data is retained for up to 12 months after the last contact unless a contract or law requires longer retention. The hosting provider may process IP addresses in short-lived security logs on the basis of the legitimate interest in protecting the service.

To exercise rights of access, rectification, erasure, restriction or withdrawal of consent, contact bok@backofficeoutsourcing.de.

Website visit statistics

To prepare daily visit reports, we record the IP address, visit time, page viewed, referring page and basic browser information. This measurement does not use cookies. Processing is based on our legitimate interest in assessing usage and protecting the service. Data is retained for no more than 90 days.

Contact-detail interactions

We record clicks used to reveal an employee’s telephone number or email address. The record may include the time, page, language, device type, referral source, selected employee, type of detail revealed, a pseudonymous visit identifier and the IP address processed by the analytics provider. Providing your own telephone number or email address is voluntary and is not required to reveal the details. If you provide contact details and consent, they are sent to BackOffice Outsourcing so that we can call or reply. Analytics data is used in daily reports and retained for no more than 90 days.

Google Ads measurement

With your advertising consent, we use the Google Ads tag to measure successful form submissions and clicks on phone and email links. Google receives the measurement data. You can refuse or change your choice at any time using “Cookie settings”. We do not load the Google Ads tag without advertising consent.

Online payments, refunds and personal data

Updated: 16 October 2026.

The collection portal redirects payers to Stripe Checkout. This integration does not embed Stripe.js or a card form on the BackOffice page. Stripe's payment page may use its own cookies and similar technologies for payment operation, authentication and fraud prevention, as described in Stripe's privacy policy. BackOffice cookie settings apply to our website and do not control Stripe's page settings.

Current collection order terms

Let’s talk about what we can do for you and which process to improve

Verify our company

Check BackOffice Outsourcing’s current credentials on the official services.

Convenient online payments

Payments processed by Stripe

  • BLIK
  • Visa
  • Mastercard

Standards for our processes

We apply these standards in our processes and procedures.

ISO 9001:2026Service quality
ISO/IEC 27001:2022Information security
ISO 22301:2019Business continuity
ISO/IEC 27002:2022Information security controls
ISO/IEC 27701:2025Privacy management
ISO 37500:2014Outsourcing governance
ISO 15489-1:2016Records management