Business services

Business correspondence outsourcing

We take over repetitive business-mail tasks so the client team regains time while management retains control over deadlines, costs and proof of posting.

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Business correspondence outsourcing
Service scopeBusiness correspondence outsourcing
01

Your team should not lose the day to business mail

Let us handle collection, registration, scanning, printing and dispatch. Your people focus on work that grows the business while you retain control of every stage.

Service scope

  • Daily or scheduled mail collection
  • Online item register and document scans
  • Printing, inserting, dispatch and returns handling
  • Operational and cost reporting
A scope matched to your current document flow

What we can take over

Incoming correspondence

Collection, sorting, registration, scanning and routing to the right people or systems.

Outgoing correspondence

Printing, addressing, inserting, dispatch and registration of confirmations and returns.

Document administration

Maintaining agreed registers, completeness checks, working archives and periodic reporting.

Cooperation model

Full

We take over the complete agreed workflow and its daily delivery.

Partial

We handle selected stages that place the greatest burden on the client team.

Hybrid

We combine our operational work with tasks retained by the client.

What your company receives

01

Clear accountability

Before launch, we agree tasks, deadlines, contacts and the way data and documents are transferred.

02

Control over delivery

Reports, statuses and agreed checkpoints make progress visible and help identify exceptions quickly.

03

A process ready to scale

The scope can expand with growing volumes, additional locations or new organisational needs.

How we start working together

  1. 1 Review of the current process and volume
  2. 2 Agreement on scope, schedule and reporting
  3. 3 Controlled launch and ongoing optimisation

Frequently asked questions

Must the entire process be outsourced?

No. The scope can be introduced in stages, starting with the most time-consuming tasks.

Can registered mail be included?

Yes. Preparation, dispatch, registration and reporting can all be included.

Request a tailored quotation

Contact us

Let’s talk about what we can do for you and which process to improve

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Standards for our processes

We apply these standards in our processes and procedures.

ISO 9001:2026Service quality
ISO/IEC 27001:2022Information security
ISO 22301:2019Business continuity
ISO/IEC 27002:2022Information security controls
ISO/IEC 27701:2025Privacy management
ISO 37500:2014Outsourcing governance
ISO 15489-1:2016Records management